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Authors Amy Smith is a Training Manager for the international event technology firm, PSAV Presentation Services. As the director of their adult management, leadership, coaching, and mentoring programs, Amy leads the development efforts of the mid- and senior-level leaders of the organization. She also teaches doctoral-level curriculum and instruction courses for the University of Phoenix. She may be reached at drsmithconsulting@yahoo.com. © Copyright 2008 by Academic Leadership |