The framework for this paper is the scholarship, practice, and leadership model, which is an appropriate framework for studying leadership theories in relationship to contemporary leadership issues, because of the complex individual and group dynamics leader’s face today. “Leaders today must shape organizational culture, communicate value systems, model ethical behavior, engage and inspire followers, and manage diversity” (University of Phoenix, 2007, para. 2). The contemporary leadership issues addressed in this paper were chosen based on these organizational goals. For a leader to achieve these organizational goals they need to integrate scholarship and practice, which can be accomplished by obtaining a theoretical understanding of core leadership principles and applying this understanding through practice. When a leader has been successful in integrating the three aspects of the model they will be able to lead organizations through difficult and challenging times. The three aspects of the model bridge the academic world with the professional world by merging theoretical knowledge with application-based knowledge to create leaders with both scholar and practitioner knowledge (Winter & Griffiths, 2000).
Discussion
Scholarship – Knowledge Management
A leader is responsible for knowledge management, knowledge dissemination, and encouraging followers to seek new knowledge. Crawford (2005) suggests leaders need to focus on establishing a culture, which respects knowledge, provides proper training to management, and develops a knowledge infrastructure and support system (p. 5). Transformational leaders build a learning infrastructure through three critical areas: committed service, charisma, and intellectual stimulation (Kinkead, n.d., p. 3). Some researchers see charisma as a seperate leadership theory, but according to Bono (2005) charismatic leadership is an element of transformational leadership (p. 4). However, Kark and Dijk (2007) see charismatic leadership as a separate leadership theory and believe charismatic leaders build a learning infrastructure through four behaviors: “(1) communicating high performance expectations, (2) exhibiting confidence in followers’ ability to reach goals, (3) taking calculated risks that oppose the status quo, and (4) articulating a value based vision of the future” (p. 501). Transactional leaders build a learning infrastructure through contingent reward. Transactional leaders using contingent reward, “reward followers for attaining designated performance levels,” which encourage followers to be knowledge workers (Hood, 2003, p. 14). However, according to Kanungo (2001) transactional leaders use control strategies and by using control strategies transactional leaders prohibit followers any opportunity for autonomy, self-determination, and self-development (p. 6). Followers are gaining knowledge to serve the interests of all parties, rather than for individual self-improvement and advancement. Contingency leadership theory builds a knowledge support system through second-guessing. Contingency leaders change leadership style to “suit circumstances instead of having systems that absorb outside pressures” (Davis, 2007, p. 30).
The development of knowledge skills is “essential to two core business processes: problem solving and strategic planning” (Zabel, 2004, p.19). The concept of knowledge management has been around for centuries but only recently defined due to rapid innovation changes. The OECD defines knowledge management as “the need for continuous learning of both codified information and the competencies to use this information” (O’Sullivan, 2002, p. 8). The Labor’s Knowledge Nation Report expands on this by stating that knowledge management “is the ability to use knowledge to transform society, the economy, and the environment (O’Sullivan, 2002, p. 8). Knowledge management is a true paradigm shift for most organizations. According to Crawford (2005) knowledge management is about making tacit knowledge more accessible (p. 5). “Tacit knowledge is unarticulated knowledge in a person’s head that is often difficult to describe and transfer” (p. 4). Leaders are responsible for “connecting people to people to enable them to share what expertise and knowledge they have at the moment” (p. 14).
Dissemination of knowledge is critical for inspiring visionary thinking and developing future leaders. Hollis (2007) believes this is accomplished with the “leader-as teacher model” (p. 85). The leader “will need to understand the way the learner learns, the way they value knowledge, and the stages they go through in knowledge comprehension and management” (University of Phoenix, 2007, para. 1). Additionally, leaders need to understand how knowledge is valued so they will know “how the learners will respond to various learning opportunities” (University of Phoenix, 2007, para. 5).
Practice – Innovations and Rapid Change
Technology has brought new innovations, which are helping to grow globalization on both an economic and social level. Innovation is a characteristic of knowledge managers and according to Crawford (2005) transformational leaders are significantly more innovative than transactional leaders (p. 13). However, with these
advancements obsolescence in the workplace has increased creating a need for continuous flexibility and leader adaptability. Organizations experiencing advancements are continuously moving and a charismatic leader will be able to handle the change efficiently (Aalitio-Marjosola & Takala, 2000, p. 147). In contrast, Contingency leadership is not efficient in atmospheres of accelerated change because leaders do not change his or her style of leadership but rather place themselves into positions matching his or her leadership style (McFadden, Eakin, Beck-Frazier, & McGlone, 2005, p. 3). Changing leaders during times of accelerated change causes turmoil within an organization, because adaptability will be slowed increasing the risk of losing market share.
Leaders need to recognize the impact technological change has on followers and their ability to manage proactively. “Informatics/Innovations effect the process of leadership by speeding up the inputs, requiring faster and more personal transformation of the products, all in a business climate that builds competition through ‘response time’ to customer demands” (Crawford, 2005, p.1). Leaders need to adapt to rapid changes because “a change in one necessitates a change in the other” (p. 10). The process of change has three basic stages: “unfreezing, changing, and re-freezing. This view draws heavily on Kurt Lewin’s adoption of the systems concept of homeostasis or dynamic stability” (Nickols, 2004, para. 12). Contingency leaders cannot transcend Nickols stages quickly because contingent leadership style leaves little room for “dynamism, proactivity, innovation, or enterprise” (Davis, 2007, p. 30). Contingency leaders see the world in a “linear and predictable fashion” catching them off guard when rapid change happens (p. 30). Leaders need to transcend short-term goals and envision future changes rapidly to remain competitive.
Leadership - Ethics
Organizations today put pressure on leaders to produce short-term gains with little consideration to long-term implications. These pressures are due to risks relating to health and the environment, which organizations are rarely uninvolved in making business ethics an area of greater interest (Knights & O’Leary, 2006, p. 125). Leaders can “conduct a full cost-benefit analysis” (Popejoy & Delaney, 2004, p. 12) to determine if the long-term gains justify short-term fixes. Once a leader determines how the organization should proceed he or she needs to determine if the decision is ethical. A leader can determine this by aligning his or her choices with core values, and leaders should find “dichotomy between the values they recognize as important and those they actually demonstrate” (Popejoy & Delaney, 2004, p. 12). Determining if the decision is ethical is important because decisions filter throughout the organization affecting the organizational culture. In addition, congruity between what the leader states and does is critical to maintaining trustworthiness. “A level of trust in an organization leads to commitment and committed employees meet strategic goals” (p. 12). When an organization experiences higher levels of motivation transformational leadership has occurred (Krishnan, 2001, p. 1).
In addition, “good ethics is good business because it build brands, draws customers, and saves money in the long run” (Verschoor, 2006, p. 3). A delicate mixture of transformational and transactional leadership is necessary to maintain the ethical dimensions of leadership (Kinkead, n.d., p. 5). However, transactional leaders give followers something they want in order to obtain goals, which cause followers to perform actions they may find unethical (Judge, 2004, p. 755). In contrast the leadership actions of transformational leaders are unrelated to the leaders’ unethical practices: “a person could be seen as being highly transformational despite” unethical behaviors (Banerji & Krishnan, 2000, p. 7). According to Banerji and Krishnan (2000) charismatic leaders may not have ethical dispositions (pg 6). However, Banerji and Krishnan
(2000) state the level of unethical decisions by a leader is outside the scope of a charismatic leader (p. 6). “Charismatic leadership is not significantly correlated to any of the dimensions of ethics (p. 6). Kark and Dijk (2007) define charismatic leadership as “transforming the values and priorities of followers and motivating them to perform beyond their expectations” (p. 501). Howell and Shamir (2005) believe charismatic leadership promotes a heroic stereotype were the leader is seen as omnipotent (p. 96). Followers who idolize leaders tend to be persuaded beyond their belief system regardless of the ethical nature.
Corporate scandals are on the rise over the last century due to unethical leadership practices. Failure to lead ethically “derives from the pre-occupations with the self that drives individuals to seek wealth, fame, and success regardless of moral considerations” (Knights & O’Leary, 2006, p. 126). Transformational leaders are concerned with the “we” while transactional leaders are concerned with the “self.” The transactional leader “puts high value on” complete autonomy and organizational goals are viewed as pragmatic (Kanungo, 2001, p. 262). In contrast, transformational leaders put more value on “meeting social obligations” and view them as being idealistic (p. 262). The interests and motives of transactional leaders are “self-centric” which means transactional leaders have a greater tendency to lead unethically (p. 262). Whereas, Transformational leaders are “socio-centric” which means transformational leaders have a greater tendency to lead ethically (p. 262).
Conclusion and Future Direction
This paper used the scholarship, practice, and leadership model to determine the future effectiveness of transformational, transactional, contingent, and charismatic leadership styles through knowledge management, informatics / innovations and rapid change, and ethics. Organizations today are concerned with a lack of leadership talent, which is why there is a need for creating a bridge between theoretical and application-based knowledge. Due to increased globalization and innovation the command and control leadership style of the future will no longer suffice, but rather a hybrid of leadership styles blending the best characteristics will be necessary. In addition leaders need to be coaches to help followers learn and gain autonomy. Learning how followers learn will be necessary for a successful leader when disseminating information. Leaders will need to learn continuously, refine, and lead: a continuous 360-degree cycle.
Future research, analyzing other leadership styles is necessary to see how their effectiveness relates in relation to these four leadership styles. Also, interviewing and surveying employees in corporate organizations can help to identify needed characteristics of today’s leaders. Once these characteristics are identified then they can be tested through case studies to see if the desired characteristics are effective in today’s global world. Lastly, testing to see if generational differences are a driving force behind desired leadership styles is another possible venue.
**This article was modified from a presentation at the
Society for Advancement of Management International Business Conference
in Arlington, VA, April, 2008.
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