I have attended
and been involved in dozens of annual meetings and conferences across the
United States over the past decade. My
experiences at these events, I am certain, are likely to be very similar to
those of most readers. At these
conferences the basic format involves a large number of people coming together
to presumably learn something new, to interact with colleagues, to network and
meet new colleagues within the context of bringing what is learned back ones institution.
In my view many
annual conferences/meetings allow one to accomplish these objectives albeit
much less perfectly than they could and certainly not in proportion to the
time, resources and effort it often takes to travel to these meetings. Don’t get me wrong, I continue to attend
because there is enough value in them for me and especially meeting colleagues. I just believe at this point that they could
be significantly enhanced and could be more impactful as a result. So my purpose in writing this essay is to
suggest ways that conference organizers and individual academic leaders who
attend can improve the relevance of these meetings as important events in our
professional lives.
Anyone who has been to an annual meeting or conference that
is particularly dull or unproductive knows well the dissatisfaction which may
lead to meditation about all sorts of things and especially the decision to attend.
Yet conferences need not be boring or dull.
They can be productive if one can refocus on how one takes them in. It is also important that everyone who
attends annual meetings takes the time to attempt to influence the conference
organizers even if that is after the fact as well.
It is a bit wasteful of ones energy and time to go to a
conference and not really think about the purposes and objectives for
going. Prior to deciding to attend an
annual meeting one should consciously review the conference program. One way to accomplish this is to use the
conference schedule or previous year’s listing and attempt to plan what you would
attend at the conference. If there are
only enough presentations for a half day plan that half day and only a bit more
time or decide not to attend. In my
case, I try not to attend annual meetings of one organization or the other
every year but attend every other year.
In that way the conference becomes just a bit less routine and less
familiar.
If I am in a session and it is dull or worse the presenter
is disrespecting the audience by reading their paper or slides, I simply walk
out or work on something else if that is not possible (i.e., always have
something to read or do if this happens).
Conferences should not be a waste of time, not even one session. The point of this is not to dictate how one should
approach conferences so much as I hope to provide a context for thinking about
attendance and to encourage everyone to work to help to put pressure on
conference organizers and presenters themselves to make annual meetings better experiences
and able to achieve the goals I stated earlier.
Pre-Conference Preparations.
So, one of the ways that I think I have increased the value
of attending annual meetings is to do a bit of research on the presenters and especially
when I am particularly interested in a session so that I can better prepare
myself to take advantage of an opportunity to learn something or to make a
connection or it has particular relevance to my institution. The research I conduct is very simple today
with the Internet. I search the presenter’s
name on Google, the Chronicle of Higher Education and go to their organization’s
home page for information. Often times
today there is a resume, bio, articles or like information about them. I take these materials to read on the plane
on the way to the conference and I have typically done only a few of these “dossiers”
for each conference. The background
information has been very helpful from time to time. The benefits of having such preparation have,
in my mind and experience, far outweighed the effort. The key is not a meticulousness but an
intentionality about a few of the presentations at the conference and the
presenters and what I am interested in achieving rather than passive “take it
as it comes” conference attendance.
I also keep the conference agendas of the conferences I
attend because I typically attend them in the future. I make notes about the very few presentations
that I have walked out on or found less useful and about presentations that I
found valuable. I do review my notes on
the immediate previous conference I have attended and have benefited from that
system of reminders of valuable presentations and presenters.
Phone, Texting, E-mail.
I personally love the technologies of communication that are
available to us today and can’t remember how I got by without them. I virtually never power down my smart phone with
the exception of flying. I receive on
average 100 or so business e-mails per day and if I did not have a handheld for
reading these and answering some of them, while attending annual conferences
(like in the not so old days of the 1990’s) my time away from campus would be
that much more difficult. That said it
is important that smart phone use not interfere with conference attendance and
engagement. While one can monitor e-mail
or texts during sessions, one should endeavor not to answer unless of course it
is the campus president or other VIP that must be answered.
In these very few cases take care of business on the phone,
text or e-mail. Sitting in a session and
engaging in lengthy e-mail or text discussions is not productive use of ones
conference time. I would suggest that
few of us would do that in most meetings on campus, so we should not engage in
that sort of communication at conferences.
Similarly, walking the halls of the hotel looking at your smart phone
for a few moments and occasionally peering ones head up from the screen in a
prairie dog fashion is not engagement.
Sit down, deal with your home campus business, and walk non-session
areas of the conference ready to network with friends and to meet new friends.
Networking
Approaches at Conferences.
One of the key
activities at conferences is networking with colleagues both old friends and
making new ones. It is important even
just for a moment to say hello to colleagues from one’s past, past institutions
or past conferences. There is less
reason to go physically to conferences if one does not see it as a key
opportunity to meet or re-meet colleagues.
Too many conferences do a poor job, in my personal opinion, of thinking
about real and comfortable opportunities for people to meet each other. While there are sometimes cocktail parties or
receptions and dinners certainly, it has been my experience that most attendees
sit comfortably with colleagues they know rather than take it as an opportunity
to meet new potential colleagues. These
events are not set-up to encourage networking in the vast majority of cases.
That said,
individuals should see cocktail parties or receptions at these annual meetings
as one of the key ways to meet people.
Say hello to people next to you in the bar line, ask to sit at a table
with others whom you do not yet know or look for other opportunities to meet
people. Approach people in the room at
the cocktail party/reception and introduce yourself and say hello. You would be surprised how many people you
can meet and interesting conversations you can have by being first with a
simple hello. If you say hello and it is
met with a “who the hell are you” response or look, wish them a good
conference, walk away and go meet someone else.
For academic administrators this practice is really a key role as
relationships drive success and conferences are great opportunities to exercise
and perfect this skill. Every
opportunity to meet people and make useful connections is to the benefit of
one’s institution.
Last, when I
return to campus, I send personal notes to those of these folks I have met and
with whom I want to build a networking relationship. I send them a note to let them know I enjoyed
meeting them or some other sort of follow up that is relevant to them, me or
our conversation. I contact many of my
colleagues with whom I network annually (I schedule these follow-up contacts on
my Outlook task list so I do not lose track).
Openness and connections are important but one should also, not give one’s
business card to everyone one meets.
Give it only to people you connect with or want to build a networking
relationship with over time.
Advice for
Presenters.
I have seen many
truly wonderful presentations over the years.
The best are not about eloquence or even content for me but about passion,
delivery and ability to connect that made the difference. I have also endured several very painful
presentations and walked out of a few truly horrendous sessions over the past
10 years or so.
Presenters please
do not read your presentations under any circumstances. If you need to read portions do so, but
engage the attendees while doing so. PowerPointâ is intended to enhance presentations not to “BE”
the presentation. This practice is
deadly boring and exceedingly unnecessary.
No matter how good a presenter’s paper or PowerPointâ is reading tends to shut attendees down and they
will pay less attention. Do not, present
more than 5 or 6 slides per hour of the presentation (no more than 6 or 7 lines
of text each) and ideally they should be visually appealing including pictures
and video if appropriate. This should
keep them interesting, focused and supportive of your presentation rather than
a fire hose of information that the audience will ignore. Simple elegance is the goal not dozens of
excruciatingly detailed slides that only you really understand.
While readings
can be interesting, most of us are just not that talented to do readings well
enough. It goes without saying that if
you are presenting at an annual meeting that you need to do you homework and
know well your topic and presentation. Think
about how to make the presentation more interactive or discussion-based. It is the presenter’s responsibility to
engage the attendees of the presentation.
The opportunity of the presentation is not yours to show how smart you
are so much as it is about presenting your topic for the attendees because you
think you can help them or that your experiences, analyses, data or other
information that will be valuable to others.
The other aspect
that presenters should keep in mind is that the attendees at the vast majority
of annual conferences are adult or non-traditional students. Adult learning theorists suggest that learning
needs to be in context such as the workplace or socio-culturally.[1] Engage and connect with the attendees of your
sessions in context. Learning occurs
through connection with the mind, body, spirit and emotions (Merriam,
2008). Your presentation therefore needs
to be compelling and engaging to adult students.
Advice for
Conference Organizers.
Conferences in
distant cities are wonderful experiences.
I have served on a few arrangements committees for these and as a result
I have a sense for how much effort it takes to help the organization that
really “runs” the conference plan one and successfully execute that plan. That said more should be done to help
attendees have real networking opportunities.
There should be opportunities beyond formal presentations or breakfast
discussions for people to connect and those opportunities should be more openly
stated or promoted. For example, many
conferences have a room for universities seeking new faculty to interview with
candidates. Perhaps conference
organizers could consider creating a “networking” room wherein individuals who
are interested in meeting people from other Universities or settings could get
together for networking purposes.
Contrived yes, but given the limited time of a conference, it would be
helpful. This could be done in a more
comfortable setting with say coffee in the morning and perhaps drinks in the
late afternoon. Conference organizers
should take seriously this value of conferences and while the content of
sessions and plenary speakers is important so too are the social and networking
aspects. I would argue that the latter
is the true value-add of attending.
An example of an
approach to this comes from the Council of Independent Colleges (CIC) Annual
meeting for Chief Academic Officers which I have attended a few times. They arrange for “dine-around” dinners which
basically, are a simple sign-up system for dinners with other conference
attendees. This is done at the
conference check-in area and 10 or 12 individuals can go to dinner together at
a local restaurant and the CIC makes the reservation for the group. It is a great way to get to know people in a
nice setting.
Another
suggestion is that conference organizers should consider creating ways for
people to connect prior to the conference.
I have on occasion been contacted prior to conferences by various vendors
or consultants for a meeting while I am attending. Is it possible for there to be connections
invitations for attendees with a few people ahead of the actual conference? Perhaps this could be an option on the
registration form? There should also be
consideration of follow-up to the conference as well. Many post the papers or materials on their
websites. It might also be more
effective to have interactive blogs or discussions after the conference which
could extend the connections and value of the meeting.
Post-Conference Reports.
I have a habit of writing conference experience reports
after I return from any annual conference that I share with Deans and other
academic leaders. During the conference
I write simply on my notebook before any session starts: “What is useful for
us?” Inevitably there are always one or two things that come to mind when the
speaker is talking. For plenary sessions
I often write impressions, reference the books of the person or find a link to
a report discussed so that the readers of my report can get quickly to richer
content if they would like. I focus
these reports on the aspects of sessions and the conference that I think have
most relevance to our situation at my University. These reports often result in conversations
or actions but mostly give others a sense for what is going on at the national
level and as such connect in less direct ways to our plans and actions. Still, it takes work and I have to believe
that it can, over the long run, influence those who take the time to read the
reports I write.
[1] Merriam,
S.B. Adult Learning Theory for the Twenty-First Century.
New Directions for Adult and Continuing
Education, No. 119, Fall, 2008.