What is Quality Leadership?
Academic Leadership - Online Journal,
Vol. 8 No. 3 (2007): Vol-8-Issue-3-March-2007
Leaders can get others on board with decision making through either delegation or empowerment.
Through delegation, a leader will, through an expression of authority, determine which tasks will be
completed by which employees (Billikopf, 2003). Followers are delegated tasks and actions. On the
other hand, when followers are empowered, followers have the freedom to complete tasks for the
purpose of achieving the goals and vision of the institution (Billikopf, 2003). Empowerment shares the
decision making process between the leader and the followers. “Shared decision making can improve
the quality and acceptance of decisions, bolster worker motivation and self-esteem, increase sense of
ownership and improve interpersonal relations with employees” (Billikopf, 2003, p. 2).
Importance and impact
Empowerment of employees is essential to effective leadership. Through empowering others to
actively participate in the decision making process, a leader can lead effectively while maintaining
employee satisfaction. Follower empowerment is essential to effective leadership by ensuring that all
involved are working toward the goals and vision of the institution. In order to empower individuals, a
leader must do the following: (a) effectively match people to assignments; (b) engage all in active
listening; (c) engage in purposeful actions based on goals and vision; (d) focus on growth and
opportunities, not failures; (e) encourage others to think critically (Stone, n.d.).