Total Quality Management Culture and Productivity Improvement in Ethiopia Higher Institutions
Academic Leadership - Online Journal,
Vol. 6 No. 3 (2005): Vol-6-Issue-3-March-2005
The desire of all parents is to have qualitative and functional educational programs for their children
from nursery school to the university level. This is in conformity with the general belief that a sound
education is the only permanent legacy that parents can pass on to their children to ensure their future.
However, what we see nowadays is that many countries’ education system is turning out unemployable
illiterates. Hallak (1990) emphasized that the quality of the education system depends on the quality of
its teachers. Alloy Ejiogu (1990) stated that the quality of education in any given society depend
considerably on the number and the quality of its personnel. David (1995) affirmed that the need for
administrative training program in education is crucial to the success and quality of the new educational
system which currently lacks visible subsystem of administrative training program. It therefore becomes
highly necessary that school administrators address themselves to those managerial activities that
would lead to improvement of performance, thereby leading to academic excellence in schools.